Technical Support Frequently Asked Questions

Our dedicated Technical Support team provide assistance to dyslexic.com customers, solving software and hardware queries. There are a number of common support questions that we feel would be of benefit to publish here. We will continue to update this list on a regular basis.

Software

Microsoft

• Macro Security Message When Opening Microsoft Word
• Setting up Microsoft Vista ready boost
• How do find the commands I used in older versions of MS Office
• Using the Windows Logo Key

Dragon

• Transcribing Pocket PC Recordings Made Using Dragon
• Unable to open a Dragon NaturallySpeaking user profile

Inspiration 8

• Inspiration working with Windows Vista

Text Help - Read & Write

• Read and Write Gold 8.1 Installation
• Read & Write 8.1 Spell Checking Issue

Kurwiel

• Disabling Zoomtext Speech within Kurzweil

F-Secure

• F-Secure 2006 Internet Security Installation

Hardware

Printers

• Deleting Your Printer Queue
• Removing Duplicate Virtual Printers
• Poor performance from Epson printers

Wireless

• Wireless – No connection and/or Internet